viralbet Casino & Sportsbook Data Care

This page describes what we collect when you use viralbet and how we keep that data protected. We take your privacy seriously and handle your personal information according to established data-protection practices. When you create an account, deposit funds, or place bets on our live-dealer tables or sportsbook markets, we collect information needed to verify your identity, process your transactions, and comply with applicable law.

We at viralbet use encryption, secure servers, and access controls to safeguard your data. Your password is never stored in readable form; your payment details are handled only by trusted processors; and your personal documents (government ID, address proof) are stored separately from your account activity. We do not sell your information to advertisers or data brokers. We share your data only with third parties who help us operate our platform — payment processors, fraud-detection services, and legal authorities when required by law.

Our privacy policy applies to all users accessing viralbet from supported jurisdictions. If you have questions about how we handle your data, or if you wish to request access to, correction of, or deletion of your personal information, contact us via the viralbet platform.

What Data We Collect on viralbet

We collect your email address and password when you register. We ask for your full name, date of birth, phone number, and residential address during account verification. We also collect government-issued photo ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). This information is required under anti-money-laundering and fraud-prevention regulations.

When you deposit or withdraw funds on viralbet, we collect details about your chosen payment method — your DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet wallet account, or your mobile banking, local payment, online payment, or e-wallet bank account number. We do not store your full bank credentials; payment processors handle sensitive financial data. We do record the date, time, amount, and payment method of each transaction, along with your account balance before and after.

When you play live-dealer games or sportsbook markets on viralbet, we log each bet — the game or market, your stake, the settlement result, and your account balance change. We also record your device type, browser version, IP address, and timestamps of your sessions for fraud detection and platform security. These records help us investigate disputes and protect your account from unauthorized access.

Registration data

Email, password, name, date of birth, phone, address — collected at signup and verified before first withdrawal.

Identity documents

Government photo ID and address proof required during verification; stored encrypted and separate from account activity.

Payment information

Payment method type and account identifier logged with each deposit/withdrawal; sensitive credentials handled by payment processors only.

Activity logs

Bets, results, account balance, session timestamps, device info, IP address — recorded for security and dispute resolution.

How We Use Your Data on viralbet

We use your email to send account confirmations, verification requests, deposit receipts, and withdrawal confirmations. We may also notify you of security alerts (e.g., new device login, failed withdrawal attempt) or policy updates. You can manage email preferences in your account settings, but you cannot unsubscribe from critical security notifications.

We use your name, date of birth, and address to verify that you are the legitimate account holder and to comply with anti-money-laundering regulations. We compare your information against fraud databases and payment processor records to prevent identity theft and money laundering. We use your phone number as a second contact method and, if you enable two-factor authentication, to send verification codes.

We use your activity logs (bets, results, device info, IP address) to detect fraud, resolve disputes, and investigate account misuse. If we see unusual patterns — such as multiple failed login attempts, a large withdrawal shortly after signup, or simultaneous logins from different countries — we may place a temporary hold and request verification. We use session logs to confirm bet outcomes if you dispute a result.

Third Parties and Data Sharing on viralbet

We share your data with payment processors (such as mobile banking aggregators, local payment, online payment, and bank gateways) only to complete your deposits and withdrawals. These processors have their own privacy policies and security standards. We share anonymized activity data with fraud-detection services to improve platform security. We do not sell your name, email, or personal information to advertisers or marketing companies.

We may disclose your data if required by law — for example, if a government agency requests information for a criminal investigation or if a court issues a subpoena. We may also disclose data to protect our legal rights or the safety of our users. We undertake to notify you of such requests unless legally prohibited from doing so.

Our servers and data centers may be located outside your jurisdiction. By using viralbet, you acknowledge that your data may be processed and stored in multiple countries. We apply the same encryption and access controls regardless of server location.

Your Rights on viralbet

You have the right to access your personal data. Contact us via the viralbet platform with your request, and we will provide a download of your information (email, name, address, transaction history, activity logs). You have the right to correct inaccurate information — for example, if your address changes, update it in your account settings. If you cannot update data yourself, contact us and we will assist.

You have the right to request deletion of your data once you close your viralbet account. We retain your transaction records and activity logs for a period required by anti-money-laundering regulations (typically several years); we cannot delete these until the retention period expires. Personal data (name, email, address, documents) may be deleted upon request after your account is closed and all transactions are final.

You can disable marketing emails in your account preferences, but we cannot disable security notifications (login alerts, withdrawal confirmations, fraud alerts). You can change your password, enable or disable two-factor authentication, and review your login history in your security settings.

1. Access your data

   Request a download of your personal information and account activity via the viralbet support form.

2. Correct inaccuracies

   Update your email, phone, address, or name in account settings, or contact support for assistance.

3. Delete personal data

   Close your account and request deletion of personal info after the retention period expires; transaction logs are kept per law.

4. Manage communications

   Opt out of marketing emails in settings; security notifications cannot be disabled.

Cookies and Tracking on viralbet

We use cookies to remember your login session, your language preference, and your account settings. These are functional cookies necessary for viralbet to operate. We do not use third-party tracking cookies or cookies designed to build a profile of your browsing habits across the internet. Our cookies expire after a set period of inactivity (typically 30 days); you can also clear cookies manually via your browser settings.

We may use analytics tools to understand how users navigate our platform — for example, which pages are most visited, where users click, and how long they stay on each page. This data is anonymized and does not identify you personally. We use it to improve our platform's usability and performance.

Data Retention and Account Closure on viralbet

We retain your transaction records and activity logs for a minimum period required by applicable anti-money-laundering and financial regulations (typically 5-7 years). We cannot delete these records before the retention period expires, even if you request account closure. After the retention period, we delete transaction logs and activity records. Personal data (name, email, address) may be deleted upon your request after account closure, unless we are legally required to retain it.

If you close your viralbet account, all future access is blocked. Your account balance (if any) is returned to your original deposit method, subject to verification. We retain enough information to verify that the withdrawal came from the legitimate account holder.

Our privacy policy may be updated from time to time. Material changes will be notified via email to your registered address at least 30 days before taking effect. Continued use of viralbet after an update constitutes acceptance of the new policy.